Over 3,000 LayZ Board hoverboards were imported to the United States from China. The fire may have sparked from the hoverboard as it was charging near the front door of the house. “We want consumers affected by this recall to be taken care of appropriately,” the spokesperson said. LayZ Board hoverboards have been linked to a deadly house fire in March 2017 in Harrisburg, Pennsylvania that killed a 10 year-old and a 2-year old girl. Per the deal, Imoto, the parent company to Hoverboard 360, can offer credit offers to the 84,000 customers who can no longer use their boards.Ī spokesperson for the CPSC tells WCNC that it is working with the company to find a different solution for refunds. The CPSC tells WCNC that the issues customers are encountering are partially its fault, having negotiated the refund process. Others being recalled include 84 000 of Keenfords iMoto hoverboards 70 000 of Hoverboard LLCs Powerboard and 28 000 of Razor USAs Hovertrax. The companys 400 Swagway X1 also had the most reports of injuries, at 16. “If we wanted to buy $800 in clothes for our kids for Christmas, we certainly wouldn’t have ordered $800-worth through Hoverware.” Wired reported that the London Fire Brigade fought two fires in October that were the result of iffy charging setups for the transport devices. Of the companies named, Swagway had the most recalled hoverboards, at 267 000. “I think it’s ridiculous,” the father says. But that apparel had to be from the same company, and, as the family quickly found, the clothing was limited in size and styles. When the family attempted to get a refund, the company responded with an email explaining the only thing they could get was $800 toward the purchase of clothing. The boards, from Hoverboard 360, cost $800 in all. One family, which bought two hoverboards as Christmas gifts last year, said their refund experience has been anything but simple or satisfying. The CPSC says it has received a slew of complaints from hoverboard owners related to how companies are providing refunds for the potentially dangerous boards, WCNC reports . So, the model will typically take around 2-3 hours to complete a charge. The Imoto Hoverboard should note that the charging time varies between the different brands and the different in prices. The recall impacts the biggest hoverboard brands on the market, including Swagway (the Swagway X1 model), the Hovertrax from Razor, the Airwalk Self Balancing Electric Scooter, the iMoto, the Hype. Hoverboards have two wheels at either end of a platform and. Nearly a month after the Consumer Product Safety Commission recalled half a million (non-hovering) hoverboards over safety concerns, urging owners to stop using the self-balancing scooters and seek refunds, some customers say they’re having a difficult time doing so. The Imoto Hoverboard has 6.5 inches in diameter, if you need to travel more complex surfaces there are models available with 8 inches. This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. 7.27.16 1:27 PM EDT By Ashlee Kieler for refunds recall hoverboards refunds consumer product safety commission safety hoverboard 360
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